Add End Users (Orgs)

Add a end user to your PlaceOS ONE Instance

This guide will walk you through creating a new end user on your PlaceOS ONE Instance.

Prerequisites

1. An active PlaceOS ONE Instance.

2. Access to the PlaceOS Portal.

3. Portal Permissions for Instance Manager.

Select Instance

1. Navigate to the PlaceOS Portal

2. Once logged in, select Instance Manager from the left navigation menu.

   

3. Select the SaaS Instance (if more than one) where you would like to create the new end user and click SaaS Management.

   

Add End User

Once a new end user is added, a 14 day trial period will automatically commence. Billing will not come into effect until features are enabled with seat counts added.

1. Select the Add New End User button.

   

2. Enter the End User Name and Domain. If the end user would like a custom domain, see below.

   

3. You can skip this step, or refer to the authentication guide

4. Optionally Add Builings or refer to adding builings guide

5. Confirm settings are correct click Submit

   

DNS Configuration

By default, the end user will receive a subdomain off your configured partner PlaceOS ONE Domain.

When you create a new end user, you will need to create a DNS CNAME Record in your DNS for the new subdomain.

Custom Domains

Where you would like the end user to have a custom domian i.e. workplace.company.com you will need to request they create DNS Records with the PlaceOS ONE Instance IP Address.

You will find your PlaceOS ONE Instance Public IP Address in the Instance Manager.