Desk Booking
Overview and instructions for using the Desk Booking module in the Concierge Application.
The Concierge Application will show relevant features, if enabled via your subscription in the navigation bar.
Approve or Decline Desk Bookings
A user with Concierge Access can approve or decline desk bookings made by end users.
The Desk Booking feature can be configured in two modes:
Auto Approve: Desk bookings made by end users will be automatically approved and the end user will be notified via email.
Notify/Manager Approval: Desk bookings made by end users will be put into a tentative state and require approval via their manager OR a Concierge/Floor Host/Floor Manager.
Approve Desk Booking
In auto approval mode, desk bookings will be auto approved. These steps will only apply where the desk booking feature is in notify mode.
Navigate to your Concierge Application and select Desks from the Navigation bar.
By default, the Desk Module will load to display all bookings on the selected date, for the selected building.
Identify the booking you want to approve.
Select the approve button to the right of the booking.
This will update the user booking and trigger an approval confirmation email to the end user.
Decline Desk Booking
A desk booking may be declined at any time in both auto approval and notify desk booking modes.
Navigate to your Concierge Application and select Desks from the Navigation bar.
By default, the Desk Module will load to display all bookings on the selected date, for the selected building.
Identify the booking you want to decline.
Select the decline button to the right of the booking.
This will update the user booking and trigger a cancellation email to the end user.
Book on behalf of another user
A user with Concierge Access can book desks on behalf of another user, for a given day.
To create a desk booking on behalf of another user:
Navigate to your Concierge Application and select Desks from the Navigation bar.
In the desks module, select Map View.
Select the date for your booking.
In the search bar, search for a user from your directory.
Select the user.
Click an available desk.
Confirm the desk booking on the popup modal.
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